About BankMobile Disbursements Refund Management
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About BankMobile Disbursements

BankMobile Disbursements provides BankMobile Refund Management®, an industry-leading service that processes and disburses financial aid credit balances to students on behalf of college and university administrations and offers an optional checking account for students. Born from an innovative system that transformed this critical campus process over the span of more than 19 years, the revitalized BankMobile service optimizes costs for higher ed administrations and provides a great experience for students that is designed with consumer safeguards in mind.

The Numbers Behind Our Refund Management® Service

Meet Your Team

With decades of combined experience in delivering this solution to approximately 2 million college students at nearly 800 campuses, our Disbursements Management leads a team of more than 200 dedicated experts on Refund Management.

Robert Diegel, Chief Operating Officer
Robert Diegel

Chief Operating Officer

Andrew Crawford, Chief Commercial Officer
Andrew Crawford

Chief Commercial Officer

Kati Kennedy, Senior Vice President, Client Operations
Kati Kennedy

Senior Vice President, Client Operations

Randy Hawkins, Vice President, Relationship Management
Randy Hawkins

Vice President, Relationship Management

Ben Borden, Vice President, Regional Sales
Ben Borden

Vice President, Regional Sales

Jack DeBaar, Vice President, Regional Sales
Jack DeBaar

Vice President, Sales

Ray Parris, Vice President, Sales
Ray Parris

Vice President, Sales

The BankMobile Disbursements Team is looking forward to seeing you throughout the year!
Click through to see some of the events we’ll be attending.
Where We'll Be

About Us

BankMobile offers a mobile-first digital banking experience through its full-service checking account. With a mission of making banking more accessible and affordable to all, BankMobile leverages its proprietary technologies to financially empower millennials, students and others. BankMobile is a division of Customers Bank, a full-service commercial bank that is FDIC-insured and is regulated by the Federal Reserve. Learn more about BankMobile’s management and mission here.

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