Refund Management - Student Experience - BankMobile Disbursements
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Student Experience

BankMobile Disbursements puts students first. We handle all student refunds on behalf of your institution—regardless of the disbursement method they choose. Every student will experience:

  • A clear, neutral and transparent online process for selecting how they want their refunds.
  • Fast, reliable and secure access to their funds.
  • A choice in how they receive their refund, always free of cost. Choices include deposit to another account or electronic deposit to a BankMobile Vibe account.
  • Optional text alerts on the status of their refunds, regardless of how they receive them.
  • Free customer service through a customer support line, online FAQs, email and social media.

In addition, every student—regardless of past credit history—has the option to open an FDIC-insured checking account with access to 55,000 fee-free ATMs. Our student account is one of the most student-friendly accounts on the market and offers strong student protections put in place by new Department of Education regulations. Now you can have peace of mind that your students have access to a great account and won’t be bombarded with credit card and loan offers. The optional BankMobile Vibe account has no monthly fee for students, no minimum balance requirements, no overdraft fees or no NSF fees, and no inactivity fee. Click here to view our fee schedule.

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BankMobile Vibe

BankMobile Vibe, a digital-only, FDIC insured non-interest bearing checking account designed specifically for students. Features and benefits include:

  • No offers of credit or overdraft opt-in
  • Available regardless of financial history (upon ID verification)
  • No monthly fee for students*
  • No minimum balance requirement
  • Fee-free ATM access to over 55,000 Allpoint® ATMs (the largest surcharge-free ATM network)

  • No overdraft or NSF fees
  • Free Money Meter budgeting tool
  • Free SnapShot mobile money management feature
  • Passport, a recognition program for good financial behavior and academic performance
  • On/Off switch to temporarily disable the account’s debit card

Account holders also have access to $tartwithChange.com, a student-oriented website providing tips, tools and videos on financial literacy, responsible spending and smart saving from our in-house experts.

*See fee schedule for information on fees and how we determine student status.

Accounts held at Customers Bank, Member FDIC, Equal Housing Lender.
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Want To Learn More About BankMobile Disbursements?

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